FAQs
Welcome To Our FAQ Page!
We understand that you may have questions, and we are here to provide you with the answers you need. This FAQ page is designed to address the most common queries and concerns our customers have. Whether you’re looking for information about our products, services, policies, or support, you’ll find it all here.
Below, you’ll find a list of frequently asked questions organized by topic. Simply click on the question that interests you to reveal the answer. If you can’t find the information you’re looking for, feel free to contact our customer support team. We are always here to help! Contact Us
Rules
What happens if I return the car late?
Returning the car late may incur additional charges, typically calculated on a per-hour or per-day basis.
What should I do if I get into an accident?
Call our emergency hotline immediately, and follow their instructions.
The vehicle will be inspected by our team and maintenance cost must be covered by the client.
What is the minimum age to rent a car?
The client is required to be at least 21 years old. For clients younger than 21 years old and wish to rent a car, we are happy to provide a driver for the rental period requested
What happens if I return the car with a different fuel level than when I received it?
If you return the car with a different fuel level, additional fees will be incurred based on the number of tanks of fuel that need to be added to match the original level
Reservation
Can I modify my reservation?
You can modify your reservation by contacting our customer service team, but changes may be subject to availability
What do I need to rent a car?
You need a valid driver’s license, a valid ID and passport, and a credit card.