Fuel:

Return with the tank at the same level as when rented.

Age Restrictions and Exceptions :

The minimum age to rent a vehicle is 21 years of age

Driver’s Licence :

A valid driver’s license must be presented at the time of rental.The driver’s license must be valid for the entire rental period

Estimated Mileage :

An excess mileage charge may apply in accordance with product restrictions or negotiated contract terms

Late Return Fee:

Vehicles returned 30 minutes late or more are charged for an additional part or full day, depending on the time of return

Taxes :

Tax on total rental charges is automatically applied.

Cancellation and Missed Reservation Policy:

If Cancelling up to 24 hours prior to scheduled pickup time, You will receive a refund of your prepaid amount, minus a $50.00 cancellation fee.

If Cancelling within 24 hours prior to the scheduled pickup time, You will receive a refund of your prepaid amount, minus a $150.00 cancellation fee. If your prepaid amount is less than $150.00 no refund will be issued.

if No show, or failure to pick-up your rental vehicle, No refund will be issued.

if Rental is picked up, but returned early, No refund will be issued.

Cancellation and No-Show charges may reduce refunds for prepaid reservations. Once the vehicle is rented there are no refunds or credits for unused rental days.

Personal Property and Personal Effects Protection Insurance:

We are not responsible for damage to, or theft or loss of any personal property in or on the Vehicle, in any service vehicle, on our premises, or received or handled by us, regardless of who is at fault for the loss or damage.

Use of Location Information:

You should have no expectation of privacy or confidentiality as to the places where the Vehicle is driven while rented to you. You agree that we may, where permitted by law, use GPS precise location tracking devices installed in the Vehicle or location data generated by Connected Car technology for the purposes described in our Privacy notice, including without limitation to track or locate Vehicles which may be late for their scheduled return, reported stolen, suspected of being lost, stolen, or abandoned or as may be required or requested by law enforcement, to analyze and enhance our services, improve efficiency in managing our inventory, maintaining our fleet and otherwise improving our services, and to identify Vehicles which have been damaged and may require roadside assistance, when we have a good faith belief that there is an emergency that poses a threat to your safety or the safety of another person, or as necessary to defend, protect or enforce our rights in connection with the use of our products and/or services. If you are a representative of a corporate or commercial entity account, you agree to ensure that drivers of fleet Vehicles are provided notice and/or consent to such GPS tracking for these purposes where required by law.

Requirements for Renting:

• Driver’s license must be valid at the time of rental.
• Passport or ID valid at the time of rental.
• Address
• Emergency number

What to Bring for Car Rental Pickup:

To pick up a rental car, you need a valid form of identification (usually a driver’s license) and a form of payment

Additional Driver:

Extra fees might be applied for additional driver.

Length of Rental:

Reservations for less than one day are accepted, however a minimum charge of one day applies to rentals of less than 24 hours.

Changes to Reservations:

Please be aware that any changes to your original rental may impact your rate. If you wish to extend any rental once you have picked up your vehicle, you must contact an reservation agent at +961 81 555 000.

Mileage:

Most rental rates include either unlimited mileage or a pre-designated number of included miles per day/week/month as part of the rate structure. If you exceed the number of pre-designated miles, a mileage charge will apply for the additional miles driven